Latest Delivery Updates

UPDATED January 2024

Current production times are 3-9 working days from the order date.

Once your order is shipped, you will receive an email with tracking.

There are also some occasional delays with couriers. If you are affected by this, we are truly sorry.

You can read more on courier delays at point 3 below.

Many thanks for your continued understanding and support.

If you have any further questions regarding shipping, please continue reading this page.

For any other queries, including order updates, check out this page.

FREQUENTLY ASKED QUESTIONS

1. What are the current production times?

Current production times for canvas prints and metal signs are 3-9 working days.

2. When will I get my order?

Please allow 7-14 days for delivery from the day of order.

3. Are delivery times affected during holiday periods?

Unfortunately, in some rare cases, delivery may be affected due to local issues with couriers.

For this reason, we cannot guarantee delivery within any given timeframe.

We will however replace any orders that show no movement by couriers tracking by more than 14 days.

There are also some issues with tracking pages being slow to update with some couriers.

We thank you for your patience and understanding with this.

If your shipment is unduly delayed (i.e. tracking hasn't moved for 14 days) - reach out to us here.

If you still have any queries after reading all the above, please contact us here.

Thanks again for being with us and Happy Holidays!

The GearDen team.